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How do you contact technical support?
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How do you contact technical support?
07/05/2016 5:03 am

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Regist.: 12/06/2012
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Originally Posted by ]Dear Sir/Madam,
I am a regular player (obviously) and have been for quite some time now. Yesterday i encountered a problem to do with gateway 504 i think it said and as a result couldn't load my game. I've just come back to it and it loaded perfectly. Unfortunately through to no fault of my own (i don't think) all mt 4 tanks needed cleaning and all my fish are ill. At a rough estimate if all fish in every tank are suffering the same fate it will cost me around 200 000 coins to get them fit again. As it wasn't my fault i was hoping that something could be done to help.
Thankyou.
Richard Clark.[/quote:




Hello Clark.

According to our game rules fish does get sick. There is a task in the game Happy Doctor - cure fish. Invite players, who would like to complete this task.

Best regards,

Alex

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Support - service advicing people about what they should do after they have caused a backflash. Its common first advice is to cause another backflash and compare sensations.
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