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why can't I purchase a pet now?
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why can't I purchase a pet now?
02/09/2015 8:58 am

Cool Senior Member


Regist.: 11/18/2014
Topics: 9
Posts: 28
OFFLINE
finally got my diamonds up to count and wanted to put a jellyfish in one of my tanks. I see no where that say's BUY NOW ... http://prntscr.com/62zprw   ugh... HELP! oh I am at level 34 (?) or is it 32.. anyway . around there... and I tried changing browsers (Firefox and Google Chrome) let me go clear my cache  
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02/10/2015 3:58 am

Cool Senior Member


Regist.: 03/03/2013
Topics: 14
Posts: 60
OFFLINE
Hi Peggi, if you can see where it says "Preview" under the jelly just click on preview and a little window will open up giving you the option the buy. Make sure you are in the tank you want to be in because pets can not be moved to a different tank once placed. Click "Buy" and you can then place the jelly in the tank.
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02/10/2015 10:00 am

Cool Senior Member


Regist.: 11/18/2014
Topics: 9
Posts: 28
OFFLINE
http://prntscr.com/63ewsf  let's see if this comes through for viewing... there is no option to 'buy' in the tank I wish to put it. (I do have a turtle in that tank that I believe I bought as a pet early on) let me try a different tank, but I sure would like it in that first tank.. be right back ...

OK... GOT IT... I tried to buy a pet and put it in a tank that already HAD a pet..... I now see the BUY when I go to another tank.. so THANK you ... just took a bit of work on my end...
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02/18/2015 4:20 pm

NEWBIE


Regist.: 10/03/2014
Topics: 0
Posts: 3
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Did as you told Peggi  clicked preview button still will not let me buy. are batoidea consider pets i am a VIP member and can't figure out what is wrong.





                                                              HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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02/19/2015 4:18 am

Cool Senior Member


Regist.: 03/03/2013
Topics: 14
Posts: 60
OFFLINE
Hi Marilyn, this may sound ridiculously obvious but is there a free space in the tank you are trying to place the pet? That's all I can come up with off the top of my head.
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