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Combine Microsoft’s® Unified Communication solution with contact center facilities: install the Voxtron Client for Microsoft® Lync™.
You have only one interface to work with and you can take advantage of 100% Voxtron and 100% Lync™ functionalities.
Your benefits
You can leverage your Microsoft® Lync™ infrastructure to a professional contact center
You will work with only one interface
You can benefit from the advanced, skill-based routing of multimedia contacts
You will be able to connect contact center users with back office Lync™ users
You will increase productivity and cut costs
You can monitor agent’s performance
Straightforward integration
The Voxtron Client for Microsoft® Lync™ integrates your Lync™ application in a straightforward way to our contact center software. All functions are directly accessible, allowing your agents using them immediately and improving their professionalism.
It is a customized integration, meeting all your requirements.
If your requirements change, adaptations can occur quickly and smoothly.
After all, a Voxtron solution is designed to develop at your pace.

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