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I just logged in to check my VIP Status.  I had 56 minutes and 40 seconds left on my VIP.  I will also be gaining 5 diamonds for logging in tomorrow.  

My problem is this.  I have to wait until the last count down BEFORE I can purchase another month's worth of VIP Status. This needs to be changed.  OR we need to have a grace period.  OR if we have at least 70 diamonds in our stash, the game could at least take the VIP diamonds out as soon as the game runs down on it's time to renew them, without penalty.

I've explained the penalty, right?  If I don't get back to the game, watching that time tick down, I will miss buying the VIP as soon as it expires and will be back on coins AND lose my 5 diamonds that I will be gaining tomorrow.  

I should not have to hover over the game, waiting for the time to pass.  I would love to buy more than one month at a time or at least have a way for you to take the money (or just pay for a VIP pass) each time it is due.  Other games I have played that had a VIP gave you the option of paying once a month, on a certain day, and you never lost your privileges as long as you were signed up.  The only way to lose the privilege would be to cancel the monthly order.  Thus making it easier for the end users (us) to change when and how we buy our VIP, without the possibility of the dreaded imho penalty.

Please think about changing the way you can purchase VIP.  I would willingly be an every month VIP player and would have less to worry about, i.e., losing diamonds I have earned.  

Thanks for listening!!  

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Originally Posted by Glora Thomas Weeks:
I just logged in to check my VIP Status.  I had 56 minutes and 40 seconds left on my VIP.  I will also be gaining 5 diamonds for logging in tomorrow.  

My problem is this.  I have to wait until the last count down BEFORE I can purchase another month's worth of VIP Status. This needs to be changed.  OR we need to have a grace period.  OR if we have at least 70 diamonds in our stash, the game could at least take the VIP diamonds out as soon as the game runs down on it's time to renew them, without penalty.

I've explained the penalty, right?  If I don't get back to the game, watching that time tick down, I will miss buying the VIP as soon as it expires and will be back on coins AND lose my 5 diamonds that I will be gaining tomorrow.  

I should not have to hover over the game, waiting for the time to pass.  I would love to buy more than one month at a time or at least have a way for you to take the money (or just pay for a VIP pass) each time it is due.  Other games I have played that had a VIP gave you the option of paying once a month, on a certain day, and you never lost your privileges as long as you were signed up.  The only way to lose the privilege would be to cancel the monthly order.  Thus making it easier for the end users (us) to change when and how we buy our VIP, without the possibility of the dreaded imho penalty.

Please think about changing the way you can purchase VIP.  I would willingly be an every month VIP player and would have less to worry about, i.e., losing diamonds I have earned.  

Thanks for listening!!  

Hello Glora.

Thank you for your request. We will take it in consideration.

Best regards,

Alex

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Thank you.