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Prize given from the wheel not what was pictured when won.
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Prize given from the wheel not what was pictured when won.
09/19/2014 7:28 pm

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I don't often win more than coins/XP with the wheel, and today I was really happy to win a fish I didn't already have.. and very sad when the fish waiting for me was the same as one I got before.

  Here is a screen shot of what the wheel said I won:



here is a screen shot of my actual prize and it also shows the fish I had won a while ago they are the same:



Now I understand that both fish are the Discus and they both sell for 2 diamonds in the shop I just would have been happier if I had actually gotten what was pictured in the wheel as my prize. I can't say if it is a true bug, but I will leave my fish in the Gift box until this is addressed/resolved.
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09/21/2014 8:51 pm

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Well, I hit the 'Exchange Prizes' button.  I've tried it twice now, and I've lost $400,000 coins!!  VERY UPSET!  It didn't do anything.  Why??    

DEFINITELY A BUG!!
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09/24/2014 3:31 am

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Originally Posted by Carrie Rimmer Thomas:
Well, I hit the 'Exchange Prizes' button.  I've tried it twice now, and I've lost $400,000 coins!!  VERY UPSET!  It didn't do anything.  Why??    

DEFINITELY A BUG!!



Hello Carrie.

To Change prices on the Wheel of Fortune costs $200000. You did it twice so $400000 were deducted from your game money. Please take a look at our photo album called My Achievements in our official group Aqualife 3D. There is a picture called Wheel of Fortune which explains the rules of mini-game Wheel of Fortune.

We will try to fix the issue with a Discus color.

Best regards,

Alex
................
Support - service advicing people about what they should do after they have caused a backflash. Its common first advice is to cause another backflash and compare sensations.
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09/24/2014 8:55 am

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Thanks
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10/27/2014 12:37 pm

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Same thing happened to my dad.  Same EXACT thing!  Luckily for him, though, he didn't already have the striped discus so it didn't really bother him.  My brother got the yellow discus twice in a row.  He was just bummed because you get fish so rarely that it feels like his "rare win" was wasted on something he already had.
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10/28/2014 6:33 am

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Originally Posted by Tuesday Engleman:
Same thing happened to my dad.  Same EXACT thing!  Luckily for him, though, he didn't already have the striped discus so it didn't really bother him.  My brother got the yellow discus twice in a row.  He was just bummed because you get fish so rarely that it feels like his "rare win" was wasted on something he already had.




Hello Tuesday.

Please follow instructions under the game in the thread Help. We have fixed the issue and yellow discus in the Wheel of Fortune is no longer striped.

Best regards,

Alex
................
Support - service advicing people about what they should do after they have caused a backflash. Its common first advice is to cause another backflash and compare sensations.
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11/03/2014 7:05 pm

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Change of prizes at wheel of fortune:
lost $ 400K and some time ago $ 200K! - do not get anything!!!


I am


upset, disappointed and angry
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11/05/2014 7:03 am

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Originally Posted by Isabella Leeb:
Change of prizes at wheel of fortune:
lost $ 400K and some time ago $ 200K! - do not get anything!!!


I am


upset, disappointed and angry




Hello Isabella.

Please, take a look at our photo album called "My achievements" picture "Wheel of Fortune". This picture explains well how the wheel works. Please, pay attention to your actions in the game, we are not able to undo them.

Best regards,

Alex
................
Support - service advicing people about what they should do after they have caused a backflash. Its common first advice is to cause another backflash and compare sensations.
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