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Please Help Wrong background , bought by accident
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Please Help Wrong background , bought by accident
07/14/2014 12:23 am

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Regist.: 06/14/2014
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i have been trying trying to stay , got a few new neighbors , finally to start making some coin again, oh i digress..i am really in panic state of mind. for days i considered getting crystal garden background as another way of making me stay ... my colors pretty and i finally had enough coins but had the What ifs what if i need those coins for this or that what if what if..i decided to Go for it. find my happy place and spend the 40 pearls. on my way i saw grotto and clicked to see what that was like , in my mind, still finding my way around after so long,   i clicked to close it (preview) and suddenly i saw pop up that my other background was in ?chest... can you hear me scream ?

Please please take the grotto back and let me get the crystal garden.  i can;t even See in m my memory how i got the Grotto but i must have clicked on wrong spot  but i can only SEe me clicking to close that preview. I Don;t want Grotto..if i am spending my precious pearls it is for Crystal not Grotto..please help.

thank you ..i hope this is right place..i saw something about clicking on contact/report app to get to help but there is no such option on my game screen, and i looked high and low but then i thought i was clicking close or leave the grotto preview :-(

candy
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07/14/2014 6:49 am

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Regist.: 12/06/2012
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Originally Posted by Candace Cole:
i have been trying trying to stay , got a few new neighbors , finally to start making some coin again, oh i digress..i am really in panic state of mind. for days i considered getting crystal garden background as another way of making me stay ... my colors pretty and i finally had enough coins but had the What ifs what if i need those coins for this or that what if what if..i decided to Go for it. find my happy place and spend the 40 pearls. on my way i saw grotto and clicked to see what that was like , in my mind, still finding my way around after so long,   i clicked to close it (preview) and suddenly i saw pop up that my other background was in ?chest... can you hear me scream ?

Please please take the grotto back and let me get the crystal garden.  i can;t even See in m my memory how i got the Grotto but i must have clicked on wrong spot  but i can only SEe me clicking to close that preview. I Don;t want Grotto..if i am spending my precious pearls it is for Crystal not Grotto..please help.

thank you ..i hope this is right place..i saw something about clicking on contact/report app to get to help but there is no such option on my game screen, and i looked high and low but then i thought i was clicking close or leave the grotto preview :-(

candy




Hello Candace. We are unable to reverse your actions in the game. Please, pay more attention next time you going to buy anything in the game shop.
Best regards,
Alex
................
Support - service advicing people about what they should do after they have caused a backflash. Its common first advice is to cause another backflash and compare sensations.
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07/14/2014 7:12 am

NEWBIE


Regist.: 06/14/2014
Topics: 1
Posts: 2
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wow thats the end for me guys. i wanted the crystals to see a happy tank .. i made a mistake and i still don;t get how..i tried to close preview for grotto ..and its an unhappy color for me..dark murky green i Was trying to stay and get involved but one mistake ...and my first chance to ask for help ?and its not easy to find how to ask for help..i don;t believe if it was my mistake at all.. i clicked to Close the preview...

wow..stunned
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