| 06/21/2014 1:16 am |
NEWBIE
Regist.: 06/21/2014
Topics: 1
Posts: 2
 OFFLINE | Yesterday i bought 80 diamonds and,the money is gone away from my paysafecard,
but i didnt get my diamonds  can you fix plaese this. |
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| 06/24/2014 5:38 am |
Moderator
Administrator
Forum Expert
Regist.: 12/06/2012
Topics: 6
Posts: 840
OFFLINE | Hello. 80 diamonds, then 15, then 6 more were added to you 23.06.2014 Sometimes it takes more time for payment to proceed.
Best Regards,
Alex |
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Support - service advicing people about what they should do after they have caused a backflash. Its common first advice is to cause another backflash and compare sensations.
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| 06/24/2014 6:27 am |
NEWBIE
Regist.: 06/21/2014
Topics: 1
Posts: 2
OFFLINE | yes those diamonds i bought again yesterday ...those i didnt get were for my vip status ..didnt want to clean my tanks all day etc ... i still didnt get my 80 diamonds .... |
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| 06/25/2014 5:03 am |
Moderator
Administrator
Forum Expert
Regist.: 12/06/2012
Topics: 6
Posts: 840
OFFLINE | Hello Michael.
Here is information from our log:
14.06.2014 22:20:18 565908396859926 15 diamonds
14.06.2014 22:21:53 565908400193259 11 diamonds
23.06.2014 13:20:37 566729516777809 80 diamonds
23.06.2014 15:04:51 571694779614623 15 diamonds
23.06.2014 15:07:35 571694786281289 6 diamonds
There were no diamonds bought in between those days. Check if payment went through. |
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Support - service advicing people about what they should do after they have caused a backflash. Its common first advice is to cause another backflash and compare sensations.
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| 06/25/2014 5:06 am |
Moderator
Administrator
Forum Expert
Regist.: 12/06/2012
Topics: 6
Posts: 840
OFFLINE | I would recommend to write a letter to Facebook technical support for further help. |
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Support - service advicing people about what they should do after they have caused a backflash. Its common first advice is to cause another backflash and compare sensations.
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No didnt my diamonds
OFFLINE
can you fix plaese this.