| 04/19/2013 6:24 pm |
NEWBIE
Regist.: 04/19/2013
Topics: 1
Posts: 3
 OFFLINE | went into my game and had 10 diamonds gone just disappeared... how do I go about getting them back. |
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| 04/22/2013 5:03 am |
Moderator
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Forum Expert
Regist.: 12/06/2012
Topics: 6
Posts: 840
OFFLINE | These are your latest actions with diamonds:
19 Apr 2013 5:27:04 411 Gift sent (Air bubbles emitter) [Marie] -$13 17
22 Apr 2013 4:12:54 - Weekly gift +$1 19 |
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Support - service advicing people about what they should do after they have caused a backflash. Its common first advice is to cause another backflash and compare sensations.
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| 04/23/2013 6:50 am |
NEWBIE
Regist.: 04/19/2013
Topics: 1
Posts: 3
OFFLINE |  Originally Posted by Alex Broadway:
These are your latest actions with diamonds:
19 Apr 2013 5:27:04 411 Gift sent (Air bubbles emitter) [Marie] -$13 17
22 Apr 2013 4:12:54 - Weekly gift +$1 19
Hello Alex not sure if you got my message but I never sent any air emitter to Marie..... how do I get my diamonds back???/ |
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| 04/24/2013 11:34 am |
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Regist.: 12/06/2012
Topics: 6
Posts: 840
OFFLINE | Then somebody sent it from your account.
You cannot return the game currency you spent for sending a gift. |
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Support - service advicing people about what they should do after they have caused a backflash. Its common first advice is to cause another backflash and compare sensations.
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| 06/28/2013 1:52 pm |
NEWBIE
Regist.: 06/28/2013
Topics: 0
Posts: 2
OFFLINE | I've bought 170 diamonds and they just disappeared... how do I go about getting them back ? |
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| 07/01/2013 10:46 am |
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Regist.: 12/06/2012
Topics: 6
Posts: 840
OFFLINE | Originally Posted by Pantxika Labeyrie:
I've bought 170 diamonds and they just disappeared... how do I go about getting them back ?
Here you can see the list of your latest payments in the game:
28.05.2013 23:06:59 9015649547238 80 diamonds
11.06.2013 10:17:11 9015954359621 80 diamonds
If any other payments were not delivered, please, turn to Facebook support for help:
https://www.facebook.com/help/?page=186134198161117 |
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Support - service advicing people about what they should do after they have caused a backflash. Its common first advice is to cause another backflash and compare sensations.
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| 07/11/2013 5:59 am |
Junior Member
Regist.: 03/06/2013
Topics: 1
Posts: 11
OFFLINE | Hi. Yesterday, when i left the game i had 35 dimonds. Today - just 15 !!! What's going on??? |
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Hi. Yesterday, when i left the game i had 35 dimonds. Today - just 15 !!! What's going on???
:(
Can somebody answer, PLEASE!
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| 07/12/2013 9:13 am |
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Administrator
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Regist.: 12/06/2012
Topics: 6
Posts: 840
OFFLINE | Originally Posted by Tatiana Kov:
Hi. Yesterday, when i left the game i had 35 dimonds. Today - just 15 !!! What's going on???
That was a glitch - price set incorrectly first. Now the Castle costs 20 diamonds.
20 diamonds returned to you. |
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Support - service advicing people about what they should do after they have caused a backflash. Its common first advice is to cause another backflash and compare sensations.
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| 07/12/2013 10:00 am |
Junior Member
Regist.: 03/06/2013
Topics: 1
Posts: 11
OFFLINE | Thank you ! You are very helpful, as always!  |
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Hi. Yesterday, when i left the game i had 35 dimonds. Today - just 15 !!! What's going on???
:(
Can somebody answer, PLEASE!
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| 09/07/2013 9:01 am |
NEWBIE
Regist.: 09/02/2013
Topics: 1
Posts: 4
OFFLINE | i am 80 dimonds buy not give me pleez give me |
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| 09/10/2013 8:34 am |
Moderator
Administrator
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Regist.: 12/06/2012
Topics: 6
Posts: 840
OFFLINE | Originally Posted by Dinitha Deshan:
i am 80 dimonds buy not give me pleez give me
Here you can see the list of your latest payments in the game:
04.09.2013 10:43:37 9017581513692 80 diamonds
If any other payments were not delivered, please, turn to Facebook support for help:
https://www.facebook.com/help/?page=186134198161117 |
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Support - service advicing people about what they should do after they have caused a backflash. Its common first advice is to cause another backflash and compare sensations.
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| 07/21/2015 12:17 am |
NEWBIE
Regist.: 07/03/2015
Topics: 3
Posts: 1
OFFLINE | I've bought 150 diamonds and they just gone... how do I go get them back ?
[-WEBKIT-CENTER]uid=10153388459139837[/-WEBKIT-CENTER] |
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| 07/21/2015 7:29 am |
Moderator
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Regist.: 12/06/2012
Topics: 6
Posts: 840
OFFLINE | Originally Posted by ]I've bought 150 diamonds and they just gone... how do I go get them back ?[/quote:
Hello Faraz.
Please write your UID number which is located under your game. Then we can check you game log and answer you question.
Best regards,
Alex
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Support - service advicing people about what they should do after they have caused a backflash. Its common first advice is to cause another backflash and compare sensations.
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Missing Diamonds
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