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help please : "not suitable version"
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help please : "not suitable version"
11/23/2011 10:53 am

NEWBIE


Regist.: 11/23/2011
Topics: 1
Posts: 2
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hey everybody first of all excuse my english i'm not a native speaker ...


i've downloaded the game and it pacht correctly i think but when i try to log i've un message whith "not suitable version" and the game crash .... is it because i live in belgium? because i use no proxy and i'm on a administaror with win7 os session
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11/23/2011 12:22 pm

Forum Addict


Regist.: 10/17/2011
Topics: 5
Posts: 186
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Your English is better than people here who have it as their native tongue...

Anyways, this error from what I've seen is caused by the game's ability to not be able to update properly. Please check that your firewall, anti-virus, or any other security isn't blocking the game. If the problem persists please re-download and re-install the game.

If you continue having issues with this please contact DMO's support at www.joymax.com
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11/23/2011 4:57 pm

NEWBIE


Regist.: 11/23/2011
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Posts: 2
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I can't redownload it ... the website say always that i've already download the client and i can't find it on my pc ...

i've reinstall the game twice but same error again and again ... also try to unactivate my firewall and anti-virus but nothing help..

i'm going a little bit mad  
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11/23/2011 5:02 pm

NEWBIE


Regist.: 11/23/2011
Topics: 1
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here is my log....


     *** BEGIN 2011-11-23 23:58:35 ./GDMO.exe  ***


Intel(R) Core(TM)2 Duo CPU     T5750  @ 2.00GHz
cpu clock info 1995MHz x 2EA
x86 Family 6 Model 15 Stepping 13


initialize global network modules...
    Description :: WinSock 2.0
        Version :: 2.2
     Net Status :: Running
    External IP :: [192.168.0.103]
    Internal IP :: [192.168.0.103]
   _WIN32_WINNT :: 0x0502, WINVER :: 0x0501

SetCurDir2ExeFilePos TARGET(C:\\Joymax\\DMO)
1124 000009 cCliAccount: nDisconnected version error
release global network modules...



     *** END   2011-11-24 00:00:12 ./GDMO.exe  ***
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11/24/2011 7:21 pm

Administrator
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Regist.: 10/10/2011
Topics: 45
Posts: 192
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Hello Guy, we are going to prepare the manual patch file that can fix this problem thru the next weekly server inspection on Nov 29, 2011. In the meantime, try to completely delete your DMO client/folder before you reinstall it.
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11/25/2011 6:58 am

Cool Senior Member


Regist.: 10/25/2011
Topics: 5
Posts: 87
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Originally Posted by Guy Van Reeth:
I can't redownload it ... the website say always that i've already download the client and i can't find it on my pc ...



I can't help you with current problem but I can tell you that if you go to control panel and open Akamai NetSession Interface Console click on support tab and click on file status there you can see where is your client downloaded etc.
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