| 11/09/2011 5:33 am |
NEWBIE
Regist.: 11/09/2011
Topics: 3
Posts: 2
 OFFLINE | Have been using ther heart rate sensor with my rider 50 for a few months but went to use it the other day and no longer pairs with device. Have changed battery, rescanning but no joy 
Anyone any ideas? |
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| 11/09/2011 9:14 pm |
Forum Addict
Regist.: 09/23/2011
Topics: 10
Posts: 100
OFFLINE | Hi, Ben,
Have you tried to clean the belt? If not, we suggest that you do it. The proper way to clean the belt is in our FAQ > Accessory http://corp.brytonsport.com/faqs?lang=eng
Please try it and let us know if it works fine afterwards. thanks! |
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| 11/10/2011 10:24 pm |
Forum Addict
Regist.: 09/23/2011
Topics: 10
Posts: 100
OFFLINE | That's too bad. Can you bring it to your local dealer and have them to check on it? If they can't seem to find out what's wrong, you might need to send it back to us. Sorry about the inconvenience you have to go through. |
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| 11/11/2011 10:02 am |
NEWBIE
Regist.: 11/09/2011
Topics: 3
Posts: 2
OFFLINE | Havent got a local dealer as i ordered it over the net Thanks for your quick responses and help, will try and sort something out. |
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| 11/14/2011 8:53 pm |
Forum Addict
Regist.: 09/23/2011
Topics: 10
Posts: 100
OFFLINE | You can send it to back to us but there might be shipping fee or others applied. Please check on our website about online purchases http://www.brytonsport.com/notices/rnw. If there's anything we can help, please let us know. |
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| 11/25/2011 3:13 pm |
NEWBIE
Regist.: 10/06/2011
Topics: 0
Posts: 4
OFFLINE | I have the same problem and only had the HRM 2 months. |
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| 11/29/2011 3:56 am |
Forum Addict
Regist.: 09/23/2011
Topics: 10
Posts: 100
OFFLINE | Hi, Alastair, have you taken your belt to the local dealer for a fix? If not, you can also check our online service warranty. anything else we can do, please let us know. thank you. |
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Heart Rate Sensor no longer pairs with device
OFFLINE
