| 11/17/2015 5:38 am |
 NEWBIE

Regist.: 04/28/2015 Topics: 1 Posts: 0
 OFFLINE | Hi
This morning I sent a Mandarinfish in error to one of my neighbours. When I clicked on the fish 10 diamonds were deducted from my game account but I did not receive a warning asking if I wanted to spend the diamonds, which I would have expected.
However, to compound my error it turns out that my neighbour (a work colleague) did not receive the fish and I was able to send him another gift afterwards.
Can I ask that you check the game logs to confirm this and credit the 10 diamonds back to my account please?
Many thanks
Doug |
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| 11/17/2015 5:53 am |
 Moderator Administrator Forum Expert

Regist.: 12/06/2012 Topics: 6 Posts: 840
 OFFLINE | Originally Posted by ]Hi
This morning I sent a Mandarinfish in error to one of my neighbours. When I clicked on the fish 10 diamonds were deducted from my game account but I did not receive a warning asking if I wanted to spend the diamonds, which I would have expected.
However, to compound my error it turns out that my neighbour (a work colleague) did not receive the fish and I was able to send him another gift afterwards.
Can I ask that you check the game logs to confirm this and credit the 10 diamonds back to my account please?
Many thanks
Doug[/quote:
Hello Doug,
Your friend Hermione has Mandarin Fish in the gift box. In case the player doesn't see it, as an option refresh the page and clearing your browser cache (you can see the instructions in the Help section under the game in the tread Help).
Best regards,
Alex
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................ Support - service advicing people about what they should do after they have caused a backflash. Its common first advice is to cause another backflash and compare sensations.
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