| 01/19/2013 1:34 am |
NEWBIE
Regist.: 01/19/2013
Topics: 1
Posts: 2
 OFFLINE | Hello!
From more than 24 hours now, all my friends disappeared from the game menu - I cannot visit their tanks, feed their fishes and send gifts.
Thanks for fixing that as soon as possible! |
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| 01/19/2013 8:25 am |
Moderator
Administrator
Forum Expert
Regist.: 12/06/2012
Topics: 6
Posts: 840
OFFLINE | Please, try deleting the game, clearing browser cache and adding the game again. If it doesn't help, try opening the game in another browser. |
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Support - service advicing people about what they should do after they have caused a backflash. Its common first advice is to cause another backflash and compare sensations.
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| 01/19/2013 3:56 pm |
NEWBIE
Regist.: 01/19/2013
Topics: 1
Posts: 2
OFFLINE |  Originally Posted by Alex Broadway:
Please, try deleting the game, clearing browser cache and adding the game again. If it doesn't help, try opening the game in another browser.
For now clearing the cache didn't help me in google chrome. But it's true that with another browser it works (mozilla). Don't want to delete the game in order not to lose what I've already achieved there.
Thanks, Alex Broadway! |
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| 01/20/2013 9:58 am |
Moderator
Administrator
Forum Expert
Regist.: 12/06/2012
Topics: 6
Posts: 840
OFFLINE | Don't be afraid to delete the game, nothing will change in it when you add it back, it won't be reset! |
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Support - service advicing people about what they should do after they have caused a backflash. Its common first advice is to cause another backflash and compare sensations.
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| 01/20/2013 11:39 pm |
NEWBIE
Regist.: 01/19/2013
Topics: 1
Posts: 2
OFFLINE | Originally Posted by Alex Broadway:
Don't be afraid to delete the game, nothing will change in it when you add it back, it won't be reset!
Removing and adding again the game + cleaning cache didn't help. Now I play in another browser, which isn't so fast. |
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| 01/28/2013 1:55 am |
NEWBIE
Regist.: 01/28/2013
Topics: 0
Posts: 2
OFFLINE | Hello, I have
the same
problem on
my tablet
... |
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| 01/28/2013 7:06 am |
Moderator
Administrator
Forum Expert
Regist.: 12/06/2012
Topics: 6
Posts: 840
OFFLINE | Originally Posted by Jony Jameson:
Originally Posted by Alex Broadway:
Don't be afraid to delete the game, nothing will change in it when you add it back, it won't be reset!
Removing and adding again the game + cleaning cache didn't help. Now I play in another browser, which isn't so fast.
But in this another browser - is the whole friends list shown? |
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Support - service advicing people about what they should do after they have caused a backflash. Its common first advice is to cause another backflash and compare sensations.
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| 03/01/2013 11:13 am |
Moderator
Administrator
Forum Expert
Regist.: 12/06/2012
Topics: 6
Posts: 840
OFFLINE | Open your browser Settings - Add-ons (Extensions) section and turn the ones which block ads, like adblock or adflash. |
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Support - service advicing people about what they should do after they have caused a backflash. Its common first advice is to cause another backflash and compare sensations.
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Friends disappeared from the game menu
OFFLINE