| 09/08/2013 8:50 pm |
 NEWBIE

Regist.: 08/31/2013 Topics: 0 Posts: 1
 OFFLINE | confused and joined the competition in which I do not want to participate, it took my 10 diamonds is there a way to get out of the competition and give me back my diamonds please .... I need the 10 diamonds to upgrade my second tank if you remove me from the competition, and return them to me I would be very grateful |
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| 09/10/2013 8:37 am |
 Moderator Administrator Forum Expert

Regist.: 12/06/2012 Topics: 6 Posts: 840
 OFFLINE | Please, read the contest rules again:
"One cannot cancel his tank participating in the contest" |
................ Support - service advicing people about what they should do after they have caused a backflash. Its common first advice is to cause another backflash and compare sensations.
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| 04/12/2014 1:14 pm |
 NEWBIE

Regist.: 04/12/2014 Topics: 0 Posts: 2
 OFFLINE | why I can't sell a level 7 gold fish? |
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| 04/12/2014 6:50 pm |
 NEWBIE

Regist.: 03/15/2013 Topics: 0 Posts: 2
 OFFLINE | How do I add neighbors from this forums add me list? |
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| 04/13/2014 3:44 am |
 Moderator Administrator Forum Expert

Regist.: 12/06/2012 Topics: 6 Posts: 840
 OFFLINE | Originally Posted by Short Bo Spirit: How do I add neighbors from this forums add me list?
Hello!
Go to their personal page on Facebook and push 'Add friend' button. |
................ Support - service advicing people about what they should do after they have caused a backflash. Its common first advice is to cause another backflash and compare sensations.
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| 04/13/2014 3:45 am |
 Moderator Administrator Forum Expert

Regist.: 12/06/2012 Topics: 6 Posts: 840
 OFFLINE | Originally Posted by John Duff: why I can't sell a level 7 gold fish?
Hello!
Wait till the backcounter stops (6 seconds). |
................ Support - service advicing people about what they should do after they have caused a backflash. Its common first advice is to cause another backflash and compare sensations.
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| 04/13/2014 4:21 am |
 NEWBIE

Regist.: 04/12/2014 Topics: 0 Posts: 2
 OFFLINE | Originally Posted by Alex Broadway:
Originally Posted by John Duff: why I can't sell a level 7 gold fish?
Hello!
Wait till the backcounter stops (6 seconds).
yes thank you  |
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| 09/27/2014 12:46 pm |
 NEWBIE

Regist.: 01/05/2014 Topics: 1 Posts: 1
 OFFLINE | I can only find 7 vases.which is the eighth |
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| 01/31/2015 9:57 am |
 NEWBIE

Regist.: 01/30/2015 Topics: 0 Posts: 7
 OFFLINE | do fish stop growing at level 5?
are "older", higher level, fish bigger than "younger", lower level, fish? |
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| 05/01/2015 12:22 pm |
 NEWBIE

Regist.: 05/01/2015 Topics: 0 Posts: 2
 OFFLINE | please help, I have friends who are playing this game, but I can't see them as neighbours in the game, and they can't see me too, please someone |
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| 05/01/2015 1:19 pm |
 Moderator Administrator Forum Expert

Regist.: 12/06/2012 Topics: 6 Posts: 840
 OFFLINE | Originally Posted by Tamta Megrelishvili: please help, I have friends who are playing this game, but I can't see them as neighbours in the game, and they can't see me too, please someone
Hello Tamta.
If friends have not only accepted the invitation, but also performed any actions in the game, they should be shown in friends' list.Try uninstalling the game, clearing your browser cache and re-adding the game (nothing will happen with the aquarium). Did you try enteringthe game from a different browser? Look in the installed browser add-ons (adons or extensions) for add-ons that block ads and advertising (ad-blocker, adFlash, etc.), and turn them off. Tools -> Add-ons - in Mozilla, Settings -> Extensions - in Chrome.
Please, change your privacy settings on people you follow and who follows you.
Best regards,
Alex |
................ Support - service advicing people about what they should do after they have caused a backflash. Its common first advice is to cause another backflash and compare sensations.
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| 05/04/2015 7:51 am |
 NEWBIE

Regist.: 05/01/2015 Topics: 0 Posts: 2
 OFFLINE | I tried everything but it wont work, Not only I can't see my friends in the game, but they can't see me too, i've tried all browzers, cleaned cache, reinstaled the game, but I have same problem |
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| 05/06/2015 6:37 am |
 Moderator Administrator Forum Expert

Regist.: 12/06/2012 Topics: 6 Posts: 840
 OFFLINE | Originally Posted by Tamta Megrelishvili: I tried everything but it wont work, Not only I can't see my friends in the game, but they can't see me too, i've tried all browzers, cleaned cache, reinstaled the game, but I have same problem
Hello Tamta.
That's the Facebook issue with friends. Doing the following helps:
Go to home page - Apps, hover mouse over aqualife 3d app, click pencil, then click edit. Change visibility setting to friends of friends. Check all privacy settings of FB page. Some settings block application from getting information about your friends.
Best regards,
Alex |
................ Support - service advicing people about what they should do after they have caused a backflash. Its common first advice is to cause another backflash and compare sensations.
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| 05/14/2015 10:00 am |
 NEWBIE

Regist.: 04/15/2015 Topics: 0 Posts: 2
 OFFLINE |
hello, I have a question, if I buy auto feeder vacation, it will appear in every tank??? or just in one tank? |
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| 05/15/2015 6:01 am |
 Moderator Administrator Forum Expert

Regist.: 12/06/2012 Topics: 6 Posts: 840
 OFFLINE | Originally Posted by Kazzy Jazz:
hello, I have a question, if I buy auto feeder vacation, it will appear in every tank??? or just in one tank?
Hello Kazzy.
Autofeeder only works in one tank.
Best regards,
Alex |
................ Support - service advicing people about what they should do after they have caused a backflash. Its common first advice is to cause another backflash and compare sensations.
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