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Microsoft Lync Call Recording - Microsoft Lync Solution - Microsoft Unified Communications Call Recording Solution
     
CallRex Call Recording™ software enhances the value of Microsoft Lync unified communications solutions by bringing IP voice recording to the desktop and extending compliance, training and productivity benefits to companies of all sizes.
Capture critical inbound and outbound calls that come through the Microsoft Lync clients along with any other device managed through the Lync Server using CallRex Call Recording software. Even the interactions for those who work remotely on network controlled mobile devices can be recorded. CallRex Call Recording makes it easy to leverage your investments in your Lync Server infrastructure to create a high quality and regulatory compliant call center.
CallRex™ software enables businesses to implement Microsoft Unified Communications while maintaining and extending their call recording and monitoring business processes. The value of Lync is extended by CallRex because recorded calls are accessible at the desktop. For example, Microsoft Lync users can link recorded calls from the CallRex solution to customer records in Microsoft Dynamics CRM. In addition, call recording and monitoring features can be integrated with business applications via the CallRex API™.

http://www.telrex.com/microsoft_call_recording.htm